Free Shipping on All Orders

Shipping & Returns

Shipping Policy

We offer free shipping on all domestic and international orders! Ben Garelick Jewelers also provides complimentary insurance to cover the jewelry in the shipment from our store to your door at no extra charge. If you need it sooner, we have many express shipping options at checkout.

  • All items are insured up to the point of acceptance by the recipient. The package will be considered accepted when any person receiving the package at the designated address signs for it from the delivering carrier.
  • Domestic & International Shipping - we ship all over the United States as well as all over the world. Most popular international shipping destinations are Australia, United Kingdom, Canada and Europe.
  • Online Returns - All requests for returns and exchanges of merchandise must be made within 30 days of receipt.

Insurance

Insurance to cover damage to goods during shipment is included in the cost of delivery at no additional charge. If merchandise is damaged in transit, the customer should immediately file a claim with the carrier in accordance with the carrier's then-current policies and procedures.

In the event of a merchandise return (unless it is the fault of our company), the customer must purchase carrier-provided insurance adequate to cover the full retail value of the merchandise while in transit. We cannot issue refunds or credit for merchandise damaged in transit; such insurance is your only safeguard against this situation.

Note that Ben Garelick Jewelers will cover the cost of return shipping and insurance only if the returned merchandise is damaged or defective prior to the original shipment. For additional information about returns, including procedures, please refer to our Return Policy below.

Return Policy and Procedure

All requests for returns and exchanges of merchandise must be made within 30 days of receipt. Special orders, layaways, sized, altered or used merchandise are not returnable. Refunds are made only to the purchaser of record, and in the exact method of original payment. Shipping charges are not refundable. All product packaging, warranties, manuals and other materials must be returned with the merchandise. Products returned without original packaging and/or with missing materials are subject to a restocking fee of 5%, not to exceed $75.00.

Please contact Ben Garelick Jewelers to get a return authorization number for any and all returns.

NOTE: Return merchandise will not be accepted for return without a return authorization number, which we will provide after you contact us.

Worldwide Shipping

At bengarelick.com, we are proud of our customer service and look forward to assisting you! As your local jeweler we are trusted by jewelry fans all over the world to order their beautiful jewelry.

Bengarelick.com offers domestic & international shipping all over the world. Our business is growing and we are proud to say that we have shipped to the following cities & countries:

Australia

  • Brisbane, QLD
  • Bankstown NSW 2200
  • Cremorne, Sydney NSW
  • Kallangur QLD 4503
  • North Turramurra, NSW 2074
  • Midvale, WA
  • Pymble NSW 2073
  • Sydney, NSW
  • South Melbourne, VIC, 3205
  • Wentworth Point, NSW, 2127

United Arab Emirates (U.A.E)

  • Dubai

United Kingdom

  • Bilston, UK
  • London, UK
  • Gateshead, UK
  • Stranraer, Dumfries & Galloway, UK
  • Renfrew, UK
  • Ayrshire, UK
  • Stevenage, UK
  • Kings Langley, UK

Switzerland

  • Aargau, Switzerland
  • Zurich, Switzerland

Canada

  • Toronto, ON
  • Calgary, AB
  • Hamilton, ON
  • Stoney Creek, ON

France

  • Paris, France

Germany

  • Rüsselsheim, Deutschland/Germany

United States of America

  • Kansas City
  • Hawaii
  • Valdez, AK
  • Anchorage, AK
  • Dothan, AL
  • New Haven, CT
  • Tuscon, AZ
  • Los Angeles, CA
  • Roseville, CA
  • Palm Harbor, FL
  • Honolulu, HI
  • Aiea, HI
  • Liberal, KS
  • Glenmora, CA
  • Chatham, MA
  • Iron River, MI
  • Stockton, MO
  • Las Cruces, NM
  • Sparks, NV
  • Buffalo, NY
  • Williamsville, NY
  • Knoxville, TN
  • Kyle, TX
  • San Antonio, TX
  • Burleson, TX
  • Round Rock, TX
  • Seattle, WA
  • Florence, WI

South Korea

  • Seoul, South Korea

Russia

  • Moscow, RU

Saudi Arabia

  • Jeddah, SA

Spain

  • Almeria, SP
  • Madrid, SP

Singapore

  • Singapore

Hong Kong

  • Pokfulam, HK

Kuwait

  • Kuwait City, KW