Free Shipping on All Orders

FAQ

When you shop with Ben Garelick, you are treated like family and we want our family to have the best experience possible when you purchase your diamond ring. That’s why our jewelry experts are available both in our Buffalo, New York store and online via live chat to answer all of your questions. Whether you are shopping for a diamond engagement ring or a sapphire pendant , we make it our mission to assist you in choosing the best piece of jewelry that fits your desires, style and budget. Our experts will take the time to walk you through the best ways to select any piece of jewelry. We’ve compiled a few of our most frequently asked questions here to get started with some answers you may be looking for.

Why buy from Ben Garelick Jewelers?

Since 1952, the family members who own and operate Ben Garelick have dedicated themselves to offering generations of customers high quality jewelry from world-renowned designers and great customer service. [ READ MORE ]

Is there a warranty on my jewelry purchase?

Ben Garelick warranties every piece of jewelry - from antique and vintage-style diamond engagement rings to to gemstone necklaces - against manufacturing defects and workmanship issues for 90 days after delivery to you. [ READ MORE ]

What are my payment options?

Ben Garelick accepts all major credit cards in store and online. We also accept PayPal payments and, of course, cash and personal checks. No-interest financing and layaway options are also available. [ READ MORE ]

Can I return my purchases?

Jewelry can be returned on a case by case basis. We encourage you to learn more about our specific return policies, or reach out to our team directly with questions about your purchase. [ READ MORE ]

Is the jewelry I buy at Ben Garelick ethically sourced?

Absolutely! Ben Garelick is committed to being a responsible and highly ethical business. We also have many alternative diamond options available. [ READ MORE ]

How do I select a diamond?

When you buy your diamond from Ben Garelick you're buying from sparkle specialists. We know the "Five C's" (Yes, Five...keep reading) and use them to our customer's best advantage to maximize sparkle and minimize price. [ READ MORE ]

What is a Moissanite?

Moissanite is a naturally occurring mineral that can mimic a sparkling diamond at a fraction of the cost. [ READ MORE ]

What is the Ben Garelick diamond trade up policy?

All of our loose diamonds, moissanites and diamond studs come with a lifetime diamond trade-up so you can trade in your Ben Garelick diamond or moissanite in good condition and use the original sale value as in-store credit towards a brand new loose diamond purchase. [ READ MORE]

Will Ben Garelick buy my old gold and diamonds?

Ben Garelick Jewelers is always happily willing to pay cash for your old, used or unwanted gold. We'll even offer you a 100% increase in value if you decide to use your trade-in money to make a jewelry purchase in store. [ READ MORE ]

Can I customize jewelry at Ben Garelick?

At Ben Garelick we know that jewelry is very personal and sentimental, and we are happy to help you customize jewelry whenever possible. [ READ MORE ]

How will my purchase be shipped?

We offer free shipping on all domestic and international orders! Ben Garelick Jewelers also provides complimentary insurance to cover the package from our business to the point of delivery at no extra charge. If you need it sooner, we have many express shipping options at checkout. [ READ MORE ]

Can I contact Ben Garelick with questions?

We are always happy to answer your questions and help match you to that perfect piece. Please fill out the form below, contact us via telephone at (716) 631-1584 or chat with us online. [ READ MORE]

Shop With Family At Ben Garelick’s

Don’t be befuddled and bewildered by the ins and outs of buying a diamond. Trust the family of experts at Ben Garelick Jewelers. We’re standing by online with live chat or in person during our Buffalo, New York showroom, to answer any questions you still have. We’ll make sure that you understand exactly what you're purchasing and work to get you the most stunning high-quality jewelry you’ll love at a price you can afford. Give us a call today at (716) 631-1584 and let’s get started?